Cancellation and withdrawal

As of 12 October 2026 · applies to the online workshop “KI-Agent erstellen mit Hermes” (build an AI agent with Hermes; evenings on 25 Nov, 2 Dec and 9 Dec 2026)

Please note: this English text is a courtesy translation. Only the German version is legally binding.

Registration and contract

Registering via the form on the workshop page is initially a request. The contract is concluded when I confirm your place by email. You then receive the invoice; payment is due by bank transfer no later than 7 days before the first evening.

Cancellation terms

You can cancel your participation at any time by email to gabriel@datastan.at. The time the email is received is what counts.

• Up to 14 days before the first evening (up to and including 11 Nov 2026): free of charge.
• 13 to 4 days before the first evening (12 Nov to 21 Nov 2026): 50% of the price.
• From 3 days before the first evening (from 22 Nov 2026) or if you do not attend: the full price.

Substitute: another person can take your place at any time free of charge. A short email with the substitute’s name and email address is enough.

Cancellation by datastan: if I have to cancel the workshop, for example due to illness or too few registrations, you will receive a full refund of any amounts already paid.

The statutory right of withdrawal for consumers (below) remains unaffected. If you withdraw within the withdrawal period, the statutory rules apply rather than the cancellation terms.

Information on the right of withdrawal

This information applies if you book as a consumer (section 11 of the Austrian Distance and Off-Premises Contracts Act, FAGG). Businesses have no statutory right of withdrawal; the cancellation terms above apply to them.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform me (Gabriel Bachmann, datastan, Arbeitergasse 12/6, 1050 Vienna, Austria, phone +43 664 4355473, email gabriel@datastan.at) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, I shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which I am informed about your decision to withdraw from this contract. I will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay me an amount which is in proportion to what has been provided until you have communicated to me your withdrawal from this contract, in comparison with the full coverage of the contract.

What this means in practice: if you register less than 14 days before the first evening, the workshop starts during your withdrawal period. So that you can still take part, tick the box in the registration form stating that you expressly request the start during that period. If you then withdraw, you only pay for the share of evenings that have taken place up to that point.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)